Refunds & Cancellations

Last updated: 17 July 2026

We want you to have a clear and fair experience. Please read our refund and cancellation policy below before booking.

Consultation Fee

The ₹497 consultation fee is non-refundable once your booking is confirmed. This is because your payment reserves a dedicated one-on-one time slot with Dr. Madhu Sudan, which cannot be re-sold once held for you.

Free Rescheduling

We understand plans change. You may reschedule your consultation free of charge by informing our team at least a few hours before your confirmed appointment. Simply message us on WhatsApp at +91 9871869909 and we will arrange a new time that works for you.

If We Cannot Schedule You

In the rare event that our team is unable to schedule your consultation after your payment, you are entitled to a full refund of ₹497. Approved refunds are processed back to your original payment method within 5 to 7 working days.

How to Request Support

WhatsApp / Phone: +91 9871869909

Email: hello@drmadhusudan.com

Please include your name, registered phone number, and payment reference when contacting us so we can help you faster.

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© 2026 Dr. Madhu Sudan — Arogya Clinic · Samayra Healthcare Pvt. Ltd.

📞 +91 9871869909 · ✉️ hello@drmadhusudan.com